WORK EXPERIENCE
ZAIKAMOYA
MARKETING & E-COMMERCE ASSOCIATE
(MAY 2025 - PRESENT)
As a Marketing & E-Commerce Associate at Zaikamoya, I support digital content creation, e-commerce operations, and marketing execution across three fashion brands (Zaikamoya, Elle.Oh.Elle, and Unaya). I design and schedule social media content, write copy for seasonal email campaigns, manage and update product listings on Shopify, and implement workflow automations utilizing Zapier, Google Apps Scripts, and JavaScript to improve inventory management efficiency.
KEY IMPACT
Manage Two Shopify Storefronts
• Process orders and returns.
• Create discounts and sale codes for promotions.
• Create, update, and optimize product listings, including SKUs, prices, descriptions, URLs, and metadata.
Execute 50+ Email Campaigns
• Create promotional graphics in Adobe Photoshop.
• Write descriptive, engaging coy to highlight sales, promotions, or new product launches.
• Execute 50+ email campaigns, averaging a 23% open rate, 3% conversion rate, and generating $7,000+ in revenue.
Manage Three Instagram Accounts
• Create and optimize promotional graphics for social media through Adobe Photoshop.
• Schedule weekly Instagram posts across three brand accounts regarding promotions or new product launches.
Automate Inventory and Returns
• Automate inventory sync from Google Sheets to Shopify using Zapier, Google Apps Script, and JavaScript to improve efficiency and reduce manual error.
• Automate returns from Shopify to Google Sheets, improving workflow and removing manual input.
NEW SMILE DENTAL, LLC
DENTAL ASSISTANT / STERILIZATION TECH
(SEPTEMBER 2023 - FEBRUARY 2025)
As a Dental Assistant / Sterilization Tech at New Smile Dental, LLC, I provided comprehensive support for a wide range of clinical procedures while maintaining strict adherence to sterilization and infection control protocols. I also contributed to the efficiency of daily operations by ensuring treatment areas were fully prepared, instruments were properly processed, and patients experienced a smooth and organized visit from start to finish.
CHAIRSIDE ASSISTANCE
Provided chairside support during various dental procedures by preparing and organizing instruments, anticipating the dentist’s needs, and assisting throughout treatments to ensure efficiency. Helped create a calm and comfortable environment for patients while maintaining a clean and well-organized operatory.
STERILIZATION AND INFECTION CONTROL
Maintained high standards of infection control by thoroughly cleaning, sterilizing, and properly storing dental instruments in accordance with established protocols. Regularly monitored sterilization equipment and workflows to ensure compliance with safety regulations and to support a safe clinical environment for both patients and staff.
PATIENT FLOW AND CLINICAL SUPPORT
Supported the overall flow of the clinic by efficiently turning over operatories, preparing treatment rooms, and coordinating patient movement throughout the day. Assisted with general clinical tasks and team needs to help maintain a smooth, organized, and productive work environment.
THE CHEESECAKE FACTORY
HOST | BUSSER
(SEPTEMBER 2020 - AUGUST 2023)
As a Host/Busser at The Cheesecake Factory, I supported front-of-house operations by creating a welcoming guest experience and ensuring efficient restaurant flow. I greeted and seated guests, managed waitlists during high-volume service periods, coordinated table turnover, and assisted servers by clearing and resetting tables promptly. I also maintained dining room organization and cleanliness while collaborating with the service team to deliver attentive, efficient hospitality in a fast-paced environment.
GUEST EXPERIENCE / FRONT-OF-HOUSE COORDINATION
Created a welcoming first impression for guests by managing check-ins, greeting and seating parties, and maintaining organized waitlists during high-volume service periods. Ensured smooth dining room flow by coordinating seating with servers and monitoring table availability.
DINING ROOM OPERATIONS AND TEAM SUPPORT
Supported servers and the front-of-house team by clearing, cleaning, and resetting tables quickly to maintain efficient table turnover. Maintained cleanliness and organization of the dining area while assisting with service needs during busy shifts.
SERVICE EFFICIENCY IN HIGH-VOLUME ENVIRONMENT
Worked collaboratively with hosts, servers, and bussers to maintain a fast-paced service environment. Prioritized tasks and communicated with team members to ensure timely seating, smooth guest transitions, and consistent hospitality standards.
HOUSATONIC HABITAT FOR HUMANITY
WAREHOUSE ASSOCIATE
(AUGUST 2021 - MARCH 2023)
As a Warehouse Associate at Housatonic Habitat for Humanity, I contributed to daily nonprofit operations by managing donated inventory, supporting customers, and collaborating with volunteers in a fast-paced, mission driven environment.
OPERATIONS AND INVENTORY MANAGEMENT
Organized, sorted, and maintained donated goods to ensure efficient warehouse flow. Assisted with inventory handling and product placement to support store operations and accessibility.
CUSTOMER SERVICE AND TEAM COLLABORATION
Delivered professional, friendly service to customers while coordinating with volunteers to complete tasks efficiently. Helped maintain a positive, community-focused environment.
HEALTHY WEIGHS WELLNESS CENTER / JULIE CONNER AT EXP REALTY
VIDEOGRAPHER INTERN
(JANUARY 2022 - JULY 2022)
As a Videographer Intern at Healthy Weighs Wellness Center and Julie Conner at EXP Realty, I produced and edited marketing and educational video content to support digital outreach and brand awareness. I created 30+ videos using Adobe Premiere Pro, collaborated with team members to align content with marketing objectives, and managed multiple projects to meet deadlines in a fast-paced environment.
CONTENT PRODUCTION AND VIDEO EDITING
Shot and edited 30+ marketing and educational videos for two YouTube channels using Adobe Premiere Pro, focusing on clear storytelling, visual quality, and audience engagement. Click below to view a video from each channel.